ProdataKey (PDK) is a cloud-based access control company that, since its founding, has always prioritized supporting its partners and creating innovative solutions that drive their businesses. In this rapidly changing security industry, the ProdataKey partner program offers exclusive benefits that can give security integrators a competitive edge. Here are five ways that becoming a PDK gold-tier partner can help you improve your service offerings, streamline operations, and boost your business.
What does it take to become a PDK gold partner?
A security dealer must first become certified to qualify as a ProdataKey gold-tier partner and unlock all the benefits. At least one employee must complete the online PDK sales and technical training courses and install at least one system. These courses are super flexible and designed to give integrators the skills they need to sell, spec, and install PDK systems confidently. Certified partners can move up to the gold tier if they complete one of the following qualifications: 12+ systems installed per year, 100+ devices installed per year, or have 35 total systems online. As a gold partner, you can access a whole suite of exclusive benefits to help your business thrive.
1. 4-Year Extended Warranty
Moving from a certified to a gold partner qualifies dealers for an extended 4-year warranty on PDK products. Extended warranties can be a decisive factor for potential customers and help dealers earn more business. Having their access control system backed by an extended warranty provides peace of mind to customers, knowing they don’t have to worry about future expenses to replace devices.
“We really want to make sure we take care of customers, and PDK has done that for us,”
Kirt Trumbla, Technology Manager at RedGuard Fire and Security Inc.
Extended warranties enable better customer service and relationships, which can lead to repeat business and referrals.
2. Priority Leads
As a gold tier partner, integrators gain access to priority leads directly from PDK. You’ll be one of the first in line to receive high-quality leads, giving you a big advantage in securing new projects. If ProdataKey gets a solid lead or an inquiry from an end-user, they pass on those opportunities to their gold and platinum-level partners first. The leads are typically pre-qualified, so you can trust that you’re investing your time and bidding out a prospect seriously interested in PDK. Working toward gold-tier status and capitalizing on these leads can help you expand your client base and close more deals than ever.
3. Access to 24/7 Tech Support
Having immediate access to technical support is crucial, especially when it comes to security. As a certified partner and above, dealers benefit from 24/7 access to PDK’s award-winning support team, assuring that you can find expert assistance whenever you need it. “We don’t have to call in often, but when we do, it’s really nice to be able to get a hold of somebody, especially when we’re not in the same time zone. We work early, we work late, and it’s nice to have a partner that’s there to support us,” said Kirt. Round-the-clock support helps integrators resolve issues quickly and deliver better service to clients, an effective way to build trust and your reputation as a security provider.
4. Advanced RMAs
Dealing with device returns and replacements can be time-consuming and costly with some manufacturers but not with PDK. If you’re a PDK-certified, gold, or platinum partner, you benefit from advanced RMAs (Return Merchandise Authorizations). “The support has been phenomenal. They’ve always backed us and gave us the RMAs we needed to resolve things quickly,” Kirt explained. PDK is committed to quality, but product failure can happen. Access to advanced RMAs allows dealers to handle product replacements as swiftly as possible to keep systems running smoothly.
5. Tiered Pricing
It’s no secret that pricing is one of the most decisive factors for potential customers in the bidding process, and it’s essential that integrators offer the most value-driven services to win them over. The ProdataKey partner program offers tiered pricing on PDK cloud-hosting services, which savings you can then pass down to your clients. ProdataKey operates on a subscription-based pricing model for cloud hosting, a major opportunity for integrators to generate recurring income streams. Tiered pricing gives dealers more flexibility to deliver a high-quality solution at a competitive price, driving business growth and revenue.
To wrap up, becoming a ProdataKey gold partner is an advantageous and attainable goal that can take your security business to the next level. From the peace of mind of extended warranties to the competitive advantage of priority leads, 24/7 award-winning support, advanced RMAs, and exclusive pricing, the benefits can be game-changing for both integrators and end-users. By taking advantage of PDK’s partner program and working toward the gold tier, the opportunities for security dealers are endless.
